Abbott Northwestern Hospital
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One Call Transfer Center
Abbott Northwestern Hospital's One Call Transfer Center, available 24/7, ensures a streamlined process for transferring and admitting patients for all referring hospitals and physicians.
Why One Call?
This service will get all patients – urgent or non-urgent – transferred and admitted to Abbott Northwestern with just one phone call.
Calling 612-863-1000 or 612-863-3911 (for cardiovascular transfers) will put referring hospitals or physician offices in contact with an experienced transfer coordinator who will ensure the patient is transferred or admitted quickly and efficiently.
One Call staff will handle the complete transfer process including:
Our goal is to ensure efficient continuity of care, keeping you informed at every step, and creating an even more positive experience for you and your patient.
Frequently asked questions about the One Call Transfer Center
Yes. One Call will assist in the transfer and admission of all patients – urgent or non-urgent – to any of Abbott Northwestern's nationally recognized services.
At this time, the One Call Transfer Center is only available at Abbott Northwestern Hospital.
What happens if a physician or hospital calls directly to a hospital unit and asks to transfer or admit a patient?
One Call is the fastest and most efficient way to arrange a transfer. Since we'll never delay a transfer, it is possible for the hospital to accept the patient directly, but it is always better to use One Call.
Yes. You should use One Call if there is a possibility the patient will be transferred. One Call staff connect referring physicians to on-call specialists who can determine what is best for the patient. If it is decided that a transfer is necessary, One Call will already be on the line to help facilitate other aspects of the transfer.
Yes. All calls should go through One Call. Dedicated Abbott Northwestern staff are available 24/7 to help callers find the resources they need.