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Emergency Department

  • Please note: The Mercy Emergency Department entrance has been relocated to the Dakotah Street entrance. All emergency traffic should enter via Dakotah Street.

    Mercy Hospital is equipped to provide emergency medical and trauma services for patients in the Northwest Metro 24 hours a day, 365 days a year. Staffed by board-certified emergency physicians and trauma surgeons, Mercy's Emergency Department includes trauma stabilization rooms, specialized rooms for pediatrics, cardiac, orthopedics and gynecology.

    Families of trauma and critical care patients can remain close by in privacy areas.

    Mercy works closely with Allina Health Emergency Medical Services, EMS (emergency medical services) and area first responders. A helicopter landing pad allows Mercy to receive emergency patients by air or transport patients on for specialty care, such as to a burn center.

    Free valet parking is offered at the Emergency Room entrance seven days a week from 10 a.m. to 10 p.m.

  • Mercy Hospital earns Level II Trauma Center status

    As a Level II Trauma Center, Mercy is always ready to provide life-saving care for patients with severe injuries. Ambulances from throughout the area transport critically injured people directly to Mercy for specialized trauma care. The national designation is awarded by the American College of Surgeons.

    Accredited Chest Pain Center

    Chest pain may signal a serious problem - and at Mercy, we treat all patients with chest pain seriously.

    Anyone who has heart attack symptoms is strongly encouraged to come to the Emergency Department for evaluation.

    Cardiac specialists are supported by advanced diagnostic technology to provide rapid evaluation, intervention and treatment for Chest pain patients.

    • The Society of Chest Pain Centers awarded accreditation to Mercy's Emergency Department, Heart & Vascular Center and emergency medical personnel for their extensive and coordinated effort to reduce deaths from heart disease.
    • Mercy has been named as a 100 Top Hospitals® for Cardiovascular Care by Thompson Reuters for seven consecutive years.
  • Allina Health Mental Health and Addiction Services

    As a man looks on, a young women thinks about whether she needs help.

    Assessment and referral: Questions and answers

    Assessment and referral is a hospital-based service that responds to mental health or substance abuse crisis. Services are provided in the hospital emergency department 24 hours a day, 7 days a week.


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