When you or a loved one has many medical needs, trying to determine how to get help and what services exist can be difficult.
The Care Navigation Help Desk, part of Allina Health, is committed to going beyond your medical needs - making it easier to stay in control and have piece of mind.
Our care navigators can identify and directly coordinate a wide variety of resources to meet your needs and wishes, including:
Help with understanding illness and treatment choices, addressing financial and community resource options
Advance care planning: Information others need to know if you become unable to make decisions
Palliative care for those in any stage of chronic or advanced illness
A team approach to help you understand and manage your health care. Your care team can help you with:
We can help coordinate and refer you to other community resources including:
Professional staff provides oxygen, breathing, rehabilitation and mobility equipment, as well as other equipment and supplies for home use.
24-hour emergency on-call services available.
Allows patients to continue their healing and recovery in the comfort of their own home. The home health team provides the support, knowledge and education patients need to benefit from faster recovery times and fewer hospital re-admissions. Services include:
Hospice is for anyone with a life-limiting illness and whose life expectancy is determined to be 6 months or less.
Hospice care is provided at the patient's place of residence and is coordinated by an interdisciplinary team of nurses, social workers, home health aides, spiritual care coordinators, doctors and volunteers.
Bereavement support is provided to family members.
If you or a family member needs help accessing complex medical options,
call 612-262-2200 or 1-855-227-5111 or email us.
Our care navigators are available 24 hours a day, 7 days a week.
to Family Health Manager